When will my order arrive?

Most orders are processed within 1–3 business days. Standard shipping typically takes 3–7 business days depending on your location. You'll receive a tracking number as soon as your order ships.

How do I track my order?

Once your order is shipped, you'll receive an email with a tracking link. You can also log into your account and view your order history to track it anytime.

Do you offer international shipping?

Yes, we ship worldwide! Shipping rates and delivery times vary by country and will be calculated at checkout.

What is your return policy?

We accept returns within 1 days of delivery. Items must be unused and in original packaging. To start a return, visit our Website contact us page our WhatsApp us.

Can I change or cancel my order?

We can usually change or cancel an order within 10 hours of purchase. Please contact us as soon as possible at [store@tjsolutions.com.pk].

My item arrived damaged or incorrect—what should I do?

We're so sorry! Please email us with your order number and photos of the item, and we’ll make it right ASAP.

Do you offer gift wrapping or messages?

Yes! You can select gift wrapping and add a custom message during checkout.

Is my payment information secure?

Absolutely. We use secure SSL encryption and trusted payment gateways to ensure your information is safe.

Do I need an account to place an order?

No, you can check out as a guest. But creating an account lets you track orders, save your details, and access exclusive offers.

How can I contact customer service?

You can reach us at store@tjsolutions.com.pk or use the contact form on our website. We typically respond within 2-4 hours on business days.